T Equipment Rental Process | Jitterbug Party Rentals | Safety is Our Goal!

Rental Process Expectations

Jitterbug is proud to offer free 25 mile delivery of in-stock equipment.

A Travel charge of $3 per mile over the first 25 miles will automatically be added by our reservation software for travel distances greater than 25 miles. See our Delivery Area Page for additional information.

Delivery typically occurs 1-4 hours prior to your event time as we have multiple customers requesting setup at the same time in different cities. We use logistics software to plan our routes efficiently and get every customer setup on time.

We will only call or text if the delivery time has changed from the time given to you over the phone the night prior.

Sometimes you'll get a call the day prior to your scheduled delivery asking if we can setup that day. There is no extra charge to you when this occurs. Payment is still due on delivery if early.
Jitterbug Party Rentals LLC. is insured for our mutual benefit. You can ask for a copy of our Certificate of Insurance (Worker's Comp or General Liability), or be added as an "Additional Insured" on our insurance, if required for your event.

Upon delivery, your signature will be required on our Equipment Rental Agreement, Release & Assumption of Risk, and Equipment Safety Inspection Sheet.

In certain instances, additional Waivers of Liability may be required for participants.

Please review these documents via links in your booking email prior to your event and contact us with any questions. In addition, please review the Operating Procedures and Safety Information on our website.
We promise our crew will be courteous and professional.

All crew members must pass a criminal background check and complete safety training on equipment operation.

Our hired Event Attendants are there to ensure safe use and operation of our equipment. They will be polite but firm with children using our equipment. Safety is our number one goal.

Tipping our team is always appreciated but completely at our customer's discretion.

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